Knowledge Base

The length of time that it will take to process your module or page rollover or cancellation request will depend on the number of requests that the Digital Team are handling at any one time. The team's workload varies considerably according to the time of year and the volume of requests.

To ensure that you have received your rollover requests as soon as possible, it is recommended that you submit your requests early.

The following calendar will provide an indication on the maximum time, in working days, for completed requests to be turned around. Please ensure that you allow adequate time, especially in busier periods, for your request to be processed.